PATIENT GUIDE

Registration Time - 8:30 am to 1:30 pm
The patient or relatives will be required to fill in the Registration form available in the OPD Registration Counter (Same for Emergency Department)
Appointments will be on First come First serve basis for the same date.

Patients can be admitted round the clock on all 365 days.
150 beds are available for indoor patients at present.
There are three categories of patients who may require hospital admission.
- Patients referred by Emergency Department for emergency admission
- Patients referred from Doctors of TPA / Corporate
- Patients referred by the Consultants for Planned admission
The patient or relatives will be required to fill in the give their consent for admission available in the admission counter (next to the OP Department).
After admission, one visitors’ pass will be issued.

Visiting Hours
- 6:00 am to 8:00 am
- 11:00 am to 1:00 pm
- 4:00 pm to 7:00 pm
Children below 10 years are not allowed to visit the patient or any of the Intensive Care Units.
For patients admitted in ICU, PICU, NICU, Post Operative Ward, visitors are allowed with restricted entry from:
- 9:00 am to 9:30 am and
- 4:00 pm to 4:30 pm

The accepted mode of payment is by Cash/U Pay/Credit Card/Debit Card/NEFT.
IN CASE OF SURGERY - The estimated cost of surgery may be enquired from the Public Relations Department and must be deposited prior to the day of surgery.
PACKAGE TREATMENT - Partial deposit is to be made before commencement of “package treatment”.

Patients are discharged round the clock.
Patients are requested to settle their accounts against the final bill and collect cash refund (if any) from the Billing & Discharge counter only.
Settlement of Bills - The advance paid during the admission and during the hospital stay of the patient is adjusted with the final bill.
Enquiry about patient’s interim bill can be made from the Billing & Discharge Counter every day.
There is no charge for patient’s food (as per advised by our dieticians).
During treatment, if the patient is shifted to a bed of higher category from a lower category or vice versa, all charges for the operations or procedures, etc. Will be charged as par with the higher category.
At the time of discharge, fully computerized bills are provided with day-wise details of charges incurred.
Payments can be made by Cash/U Pay/Credit Card/Debit Card/NEFT. No surcharge is levied on bed charges. No service charge is levied on transactions made through credit cards.

Patients are requested to give their valuable suggestions in written in the feedback form.

CAMPUS FACILITY GUIDE