PATIENT GUIDE
Registration Desk
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Registration Time - 8:30 am to 1:30 pm
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The patient or relatives will be required to fill in the Registration form available in the OPD Registration Counter (Same for Emergency Department)
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Appointments will be on First come First serve basis for the same date.
Admissions
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Patients can be admitted round the clock on all 365 days.
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150 beds are available for indoor patients at present.
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There are three categories of patients who may require hospital admission.
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Patients referred by Emergency Department for emergency admission
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Patients referred from Doctors of TPA / Corporate
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Patients referred by the Consultants for Planned admission​
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The patient or relatives will be required to fill in the give their consent for admission available in the admission counter (next to the OP Department).
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After admission, one visitors’ pass will be issued.
Visiting Hours
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Visiting Hours
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6:00 am to 8:00 am
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11:00 am to 1:00 pm
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4:00 pm to 7:00 pm
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Children below 10 years are not allowed to visit the patient or any of the Intensive Care Units.
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For patients admitted in ICU, PICU, NICU, Post Operative Ward, visitors are allowed with restricted entry from:
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9:00 am to 9:30 am and
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4:00 pm to 4:30 pm
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Payments
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The accepted mode of payment is by Cash/U Pay/Credit Card/Debit Card/NEFT.
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IN CASE OF SURGERY - The estimated cost of surgery may be enquired from the Public Relations Department and must be deposited prior to the day of surgery.
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PACKAGE TREATMENT - Partial deposit is to be made before commencement of “package treatment”.
Discharge & Billing
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Patients are discharged round the clock.
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Patients are requested to settle their accounts against the final bill and collect cash refund (if any) from the Billing & Discharge counter only.
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Settlement of Bills - The advance paid during the admission and during the hospital stay of the patient is adjusted with the final bill.
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Enquiry about patient’s interim bill can be made from the Billing & Discharge Counter every day.
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There is no charge for patient’s food (as per advised by our dieticians).
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During treatment, if the patient is shifted to a bed of higher category from a lower category or vice versa, all charges for the operations or procedures, etc. Will be charged as par with the higher category.
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At the time of discharge, fully computerized bills are provided with day-wise details of charges incurred.
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Payments can be made by Cash/U Pay/Credit Card/Debit Card/NEFT. No surcharge is levied on bed charges. No service charge is levied on transactions made through credit cards.
Feedback
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Patients are requested to give their valuable suggestions in written in the feedback form.